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Risk
Trade With Awareness

Frequently Asked Questions

Answers about accounts, TradeLocker, CFD trading, funding and risk.

Getting started

What is TradeTime?

TradeTime is an online forex and CFD broker. Clients trade forex, indices, commodities and cryptocurrency CFDs from one account on the TradeLocker platform.

How do I open an account?

Register, verify your identity, fund your account and log in to TradeLocker. Our step-by-step guide covers each stage and the documents you need.

Which account type should I choose?

Standard includes costs in the spread. Raw Spread offers tighter spreads plus a commission per lot, which often suits active traders. Compare account types.

Is there a demo account?

Yes. A demo account gives you virtual funds on TradeLocker so you can practise without risking real money.

Platform

Which trading platform do you offer?

TradeLocker, with TradingView-powered charts, 100+ technical indicators, a built-in risk calculator and on-chart trading. It runs in your browser, on desktop and on mobile.

Can I trade on my phone?

Yes. TradeLocker is available on mobile, and your account, positions and settings stay in sync across devices.

Where can I see spreads and contract specifications?

Live spreads, contract sizes, leverage, swap rates and trading hours for each instrument are shown in TradeLocker.

Trading

What is a CFD?

A contract for difference lets you speculate on a market's price movement without owning the underlying asset. You profit or lose based on the difference between your opening and closing prices.

What is leverage?

Leverage lets you open a position larger than your deposit. It magnifies both gains and losses. Read forex vs CFD trading and try the margin calculator.

What is a margin call?

If losses reduce your equity close to the margin needed to keep positions open, you may get a margin call and positions can be closed automatically to limit further losses.

What is a pip?

A pip is the standard unit of price movement for a currency pair, usually the fourth decimal place (0.0001), or the second for JPY pairs. Use our pip calculator to find its value.

What are overnight (swap) fees?

Positions held past the daily rollover may be charged or credited financing based on the instrument and direction. Rates are shown in TradeLocker.

When can I trade?

Forex trades around the clock on weekdays. Indices and commodities follow their own sessions. See trading hours.

Funding

How do I deposit?

From your client area, choose Deposit, pick an available payment method and follow the instructions. See deposits and withdrawals.

How do withdrawals work?

Request a withdrawal from your client area. Funds are returned to a payment method in your name, usually the one you deposited with.

Can someone else fund my account?

No. Deposits must come from a payment method in your own name.

Risk & security

Can I lose more than I deposit?

Leveraged trading can lead to fast losses. Read our Risk Disclosure for how losses and account protections work, and always use stop-losses and sensible position sizes.

How do I manage risk?

Decide how much to risk per trade, set a stop-loss on every position and size your trades accordingly. Our stop-loss guide and position size calculator help.

How do I contact support?

Use our contact page and the team will get back to you.

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Get Started Today
It's Time to Trade on Your Terms.
Open a TradeTime account to access forex, indices, commodities and crypto CFDs on TradeLocker, or practise first on a demo account.
* CFDs are leveraged products. You can lose your money.
4
Asset classes in one account
100+
Technical indicators
3
Ways to trade: web, desktop, mobile