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Deposits & Withdrawals

How to fund your account, request a withdrawal and keep your money secure.

Here's how money moves in and out of your TradeTime account. The payment methods available to you, along with any limits, are shown in your client area and can depend on your country and account currency.

Making a deposit

  1. Log in to your client area and select Deposit.
  2. Choose your trading account and a payment method from the options shown.
  3. Enter the amount and follow the instructions to complete the payment.
  4. Once the payment is received, the funds appear in your account balance and in TradeLocker.
Your account must be verified before you can deposit. See how to open an account for the documents you need.

Requesting a withdrawal

  1. Log in to your client area and select Withdraw.
  2. Choose the account and amount. You can only withdraw free funds that are not being used as margin for open positions.
  3. Submit the request. Our team reviews it and processes it to your payment method.

Rules that keep your money safe

  • Same-name payments only. Deposits must come from, and withdrawals go to, accounts in your own name. Third-party payments are not accepted.
  • Return to source. Where possible, withdrawals are sent back to the method you deposited with, up to the amount deposited, in line with anti-money-laundering rules.
  • Verified details. We may ask for extra documents, such as a card or bank statement, to confirm a payment method belongs to you.

Funding and margin

Your balance is used as margin to open and hold positions. If losses reduce your equity below the required margin, positions may be closed automatically. Keep an eye on your free margin in TradeLocker, and use our margin calculator to see how much a trade needs before you place it.

Common questions

Which payment methods can I use?

Available methods are shown in your client area when you select Deposit. They can vary by country and currency.

How long do withdrawals take?

Requests are reviewed by our team first. After that, the time to reach you depends on the payment method and your bank or provider.

Why was my withdrawal held?

The most common reasons are incomplete verification, a payment method that needs confirming, or funds still in use as margin. Contact support and we'll tell you what's needed.

Are there fees?

Any fees that apply to a payment method are shown before you confirm the transaction. Your bank or provider may charge its own fees.

Need help with a payment? Contact our support team.

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